 24x7 FTP Access
cPanel Pro
FrontPage®
Traffic Statistics
RvSkin
POP3/SMTP
Web-Based Email
Spam and Virus Blocker
SSL Installer
Fantastico Deluxe
RvSite Builder
99.9% Uptime
|
It is important to note that our company policy is to put our first attention to the helpdesk tickets. We do this because this allows us to help the most clients in the fastest time possible. Therefore, our technicians only answer phones when there is no helpdesk ticket that they are currently working on. Our helpdesk is also 24/7 whereas our phones are only given attention during office hours.
If dialling from the USA: (774) 221 7426 (calls charged at standard rates)
If dialling from the UK : 020 3239 8040 (calls charged at standard rates)
Departments |
Handles |
Support & Technical Issues:
Open a Support Ticket |
Alert Site down, broken CGI scripts, Network Issues, FTP/uploading problems, control panel issues. |
Billing & Accounts:
Open a Billing Ticket |
Enable/Disable SSH, Billing Issues, Plan Upgrades, Purchase Add-ons, Suspension Notices, Domain Name Issues, Account Login Problems. |
Pre-Sales Questions:
Contact Our sales department |
If you have any questions before signing up, you can reach us for a live conversation using AOL Instant Messenger: Colorteck Sales |
Webmaster & Misc Issues:
Contact the webmaster |
Report Site issues/mistakes. Inform us of SPAM abuse, Copyright infringment, illegal activity or any other miscellaneous issues here. |
After-Sale Support:
Contact Our sales department |
Contact us here to upgrade/downgrade accounts, order SSL certificates, park or point domain names, add DNS nameservers, cancel accounts, update credit card details and more. |
| Goto HelpDesk (Open & Track Tickets) |
|
|
|
|
|
Customer Login About Us Our News Our Infrastructure Terms of Services Privacy Policy Contact Us Site Map 