Our guarantee to you ! Our 30 day money back guarantee is for those of you who have had bad experiences with other hosting companies. We understand that some companies out there do not live up to what they say on their web site and tend to give the "Web Hosting Industry" a bad reputation. We take our business serious! You paid for the service and we will deliver it to you as stated on our site. We will have planned server reboots and maintenance just like any other hosting company as we need to update software and add new features. We will post all the information on our support forums.